Follow the steps below to install and configure computer peripheral devices like Invoice Printer, Tag Printer, Cash drawer, and Scale on Cleantie platform.
The Cleantie driver is used to setup a connection between your installed peripheral drivers and Cleantie App.
Before installing Cleantie driver, you must install software from the printer manufacturer. If your printer came with a disc, that disc might contain software that installs a driver for the printer. Download and install the driver yourself. You can search for a driver on the manufacturer's website. Click here to additional information on how to install your printer drivers.
Cleantie supports most thermal printers for invoice printing. Epson TMT88V is the recommended invoice printer. Epson TMU220 is the only supported tag printer. Cash drawer must be Epson compatible. The scale must use USB interface.
To start the process, logon to your account on app.cleantie.com platform. Select the printer icon from the top menu.
Select the download link to download the driver to your computer. Please note the driver is only supported on Windows. Drivers for IOS and Android devices are coming soon.
Go to download folder in your computer, and run the setup.exe file.
Upon completion of the Setup program, Go to Windows Start, Select programs, Open CSI folder, Select Cleantie Driver.
Logon to the driver using your Cleantie account credentials. Go to Settings, Select Invoice, Tag printer and Cash drawer from the browse option.
In order for Cleantie to connect with the USB scale plugged into your computer, we need to read two values on the scale, a Vendor ID (VID) and a Product ID (PID) and save these into your Cleantie USB scale settings area. You are able to find these values during the USB scale integration process.
Upon successful authentication with your Cleantie account, the connection is established. Click on start listening.
Invoice and tags are now being printed on the connected printers. Other peripheral devices like cash drawer, and scale would function properly.