Is there a setup, support or license fees?
There is no setup, support or license fee. We can help you to set-up your hardware. Cleantie app is offered as SaaS. With SaaS, customers can pay to use the software as an on-demand service through a subscription rather than a single purchase transaction. The software is licensed by a number of users and/or levels of features. The SaaS model allows CSI to keep control the hosting and operation of the software. Customers also do not have to worry about hardware/software compatibility and support to run the application, therefore eliminating a major overhead. There is nothing to own, and the customer simply uses the software as they see fit. Customers can purchase and download the App through the Cleantie.com website with the tap of a button.
Is it easy to get started?
Absolutely. It only takes a few minutes to get up and running. You can import your price list using our simple price list template designed for Dry Cleaners, Alteration, Shoe Repair or laundromat operations. Or enter your own price list using our simple intuit interface.
Is there a contract?
There's no contract or commitment. You're free to switch plans or cancel any time.
Can I work from anywhere on multiple devices?
Access and manage your Cleantie from your computer, laptop, tablet, or smartphone anytime you choose.
Do I need to enter my credit card details to sign up?
You can sign up and use Cleantie for 30 days without entering your credit card details. Once you are ready, you can activate your account and pay by credit card. We accept Visa, MasterCard, and American Express.
During my trial how do I change to a paid subscription?
Before 30 days trial is expired, simply purchase the subscription plan from your account.
Can I change plans?
You can upgrade or downgrade between Cleantie plans that suits your needs right from your account.
What hardware is Cleantie compatible with?
Cleantie works from any device like PC, Mac, iOS, Android, Tablet. We support Epson or any standard Thermal Invoice Printers, Epson TMU220 Tag printer and Epson Compatible cash drawer. We support any touchscreens, USB HID-compliant weight scale, and all barcode scanners.
How do I integrate my website with Cleantie?
Use your unique existing website and add MyAccount functionality with simple iFrame script. CSI does not get involved with the design of new websites. CSI provided iFrame script is embedded to your website pickup/delivery page and connects to your Cleantie POS database. Customers can request pickup/delivery, review orders, and make online account payment.
Does Cleantie support my own merchant account?
Cleantie processes Credit Cards through Integrated Hosted Web-based Payware Connect for Card Present or Card On File transactions. Use your own merchant account or get the merchant account through CSI merchant services to save money on payware connect hosting fee.